As one of the year’s biggest mileposts approaches, here are some of the things I’ve learned so far in 2014:
- How to reset the DNS on my computer.
- A phone call frequently delivers a better result than an email.
- An organization’s level of customer service often depends more on the individual you’re dealing with than on organizational culture.
- Facebook’s targeted ads often hit the wrong target, based on the misguided sponsored content I’ve seen in my personal feed.
- Even the world’s best communicators can have typos.
- Digital content (especially photos and videos) must be backed up.
- A great thing about cats as pets is they don’t bark.
- Even if the road less traveled gets you to your destination later, you’ll likely encounter fewer tractor-trailers.
- Streaming music services present a more serious threat to AM and FM radio than satellite radio does.
- The ability to tell a story in an entertaining way is one to be treasured.
- If you don’t ask, the answer is always no.
- Sometimes the most useful key on my computer keyboard is “delete.”
- You can’t trust everything you read on Wikipedia, but it can be an amazing resource.
- The public gathering spots that don’t provide free Wi-Fi are missing the boat.
- You can’t trust everything you read on Twitter, but it continues grow as a vital source of information.
- Even bad days must be savored and appreciated. Life is precious.